How to Acquire
Your guide to collecting exceptional contemporary art
How to Acquire
From discovery to delivery, we make acquiring exceptional art a seamless and enjoyable experience. Our personal approach ensures you find the perfect piece for your collection.
Our Acquisition Process
Browse & Discover
Explore our carefully curated collection online or visit us at Palé Hall to experience the artworks in person.
- View detailed images and artwork stories
- Read about the artists and their techniques
- Use our QR codes in-gallery for instant information
Enquire or Reserve
Found something you love? Contact us to enquire about pricing, availability, or to reserve a piece.
- Instant enquiry forms on every artwork page
- Personal consultation with our curator Joanna
- Professional condition reports available
Purchase & Authentication
We will guide you through the purchase process, ensuring authenticity and providing complete documentation.
- Certificate of authenticity included
- Detailed provenance documentation
- Secure payment options available
Delivery & Installation
Professional packaging, insured shipping, and optional installation services ensure your artwork arrives safely.
- Specialist art transport and insurance
- Professional installation service available
- Worldwide shipping with tracking
Private Viewings
Experience our collection in the intimate setting of Palé Hall. Private viewings allow you to see artworks in context and receive personal insights from our curator.
- One-on-one consultation with Jo-Anna
- See artworks in the hotel's luxury setting
- Learn about each piece's history and technique
- Flexible scheduling, including evenings and weekends
Frequently Asked Questions
How do I know if an artwork is authentic?
Every artwork comes with a certificate of authenticity and detailed provenance documentation. Our curator Joanna personally vets each piece and artist in our collection.
Can I view artworks in person before purchasing?
Absolutely. We encourage viewing artworks in person at Palé Hall. Private viewing appointments can be arranged, and many pieces are displayed in our public spaces.
What are your shipping and return policies?
We offer worldwide shipping with full insurance. Returns are accepted within 14 days in original condition. Local delivery and installation services are available in Wales and surrounding areas.
Do you offer payment plans or financing?
Yes, we can arrange flexible payment plans for qualifying purchases. Contact us to discuss options that work for your budget and timeline.
Can I commission a piece from one of your artists?
Many of our artists accept commissions. We can facilitate introductions and help coordinate custom pieces. Lead times vary by artist and complexity.
How do I care for my artwork?
We provide detailed care instructions with every purchase. For valuable pieces, we can recommend professional conservation services and regular maintenance.
Ready to Start Your Collection?
Have questions about a specific piece or our process? Our team is here to guide you through every step of your art acquisition journey.